| Author(s) |
Claudie BOITEAU Anna BUTLEN James DRUMMOND Pierre DUBREUIL Nicolas WAGNER |
| Publication type | Synthesis |
October, 18th 2019
Reputational incentives preceded the development of Big Data and "data everywhere". Arcep and the Autorité de Régulation des Transports (ART), in particular, have been at the forefront of data and sunshine regulation.
Is providing information about the behaviour of regulated companies to increase transparency in the market enough to change the behaviour of users? It is not uncommon for users to remain prisoners of their past choices and not to change supplier for the sake of a difference of a few euro cents a month. Furthermore, while regulators have access to much more detailed information than in the past, thanks to data, has their capacity for sunshine regulation increased? In short, what are the tools that facilitate the transformation of information into changes in behaviour, and to what extent do they guide users' choices? Within what legal framework?
This document provides a summary of the presentations and discussions that animated the seminar "The role of reputational incentives in regulation" organised on 18 October 2019 by the Club des Régulateurs.
