Marcello Puca, University of Bergamo

Research seminar Chair Research

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Salle A405, Université Paris Dauphine-PSL

Marcello Puca

Trust and Regulation in Times of AI joint with F. Bogliacino and F. Fallucchi

In an online, pre-registered experiment, we explore the impact of AI mediated communication within the context of a Trust Game with unverifiable actions. We compare a baseline treatment, where no communication is allowed, to treatments where participants can use freeform communication or have the additional option of using ChatGPT-generated promises, which were assessed in a companion experiment. We confirm previous observations that communication bolsters trust and trustworthiness. In the AI treatment, trustworthiness sees the most significant increase, yet trust levels decline for those who opt not to write a message. AIgenerated promises become more frequent but garner less trust. Consequently, the overall trust and efficiency levels in the AI treatment align with that of human communication. Contrary to our assumptions, less trustworthy individuals do not show a higher propensity to delegate messages to ChatGPT. We draw on our results to provide policy implications for regulating AI.

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